Terms of service

Welcome to RŪH.

By visiting our website or placing an order with us, you agree to the terms and policies outlined on our site.

Our goal is to make your experience with RŪH as clear and seamless as possible.

OUR PRODUCTS

We take care to represent our pieces, colors, textures, and details as accurately as possible.

Please keep in mind that slight variations may appear depending on lighting, photography, and individual screen settings.

Sizing and measurements are provided as a guide, and fit may vary depending on the design and individual proportions.

ORDERS

Orders are subject to successful payment, product availability, and standard order verification.

Please make sure your shipping and contact information is accurate when placing your order so we can provide the smoothest possible delivery experience.

PRE-ORDERS

Selected RŪH pieces may be available for pre-order before they are ready to ship.

The expected shipping period will be displayed on the individual product page.

Because each pre-order is connected to an upcoming production, estimated dates may occasionally shift due to production, quality-control, customs, or transportation timing.

If a meaningful delay occurs, we will keep affected customers informed.

PRICING

Prices are shown in the currency displayed on the website and may be updated from time to time.

In the rare event of a pricing or technical error, we may contact you before processing the affected order.

SHIPPING & RETURNS

Shipping, delivery, returns, and refunds are handled according to our Shipping Policy and Return & Refund Policy.

INTERNATIONAL ORDERS

International customers may be responsible for customs duties, import taxes, or other local charges when an order reaches its destination.

These charges are determined by local authorities and are separate from RŪH unless otherwise stated at checkout.

RŪH CONTENT

The RŪH name, logo, imagery, product photography, written content, and original creative material belong to or are licensed to RŪH.

Please do not reproduce or use our content for commercial purposes without permission.

CHANGES

From time to time, we may update these terms as our website and services evolve.

The most current version will always be available on our website.

CONTACT

If you have any questions about your order, our policies, or your experience with RŪH, please reach out through our Contact page. We will be happy to assist.